H&A Team: Professional and Technical Service Divisions Dedicated to Excellence

Managing Partner – Rosemary Holliday

Rosemary Holliday, MHA, is Managing Partner and founder of Holliday & Associates. Ms. Holliday manages company operations as well as consulting and educational service line offerings, leads all projects through the use of H&A software tools, and manages the Technical Auditor team.

In working with health systems nationwide, Ms. Holliday has coached Compliance Teams, Revenue Cycle professionals, and Charge Master Coordinators ensuring accuracy in the challenges of Charge Management. Engagements extend from attorney-client compliance audits, post-systems conversion CDM data assistance, CDM Detailed Review analytical studies, Charge Management education and operational process improvement strategic work. Additionally, several leading outsourced billing and consulting firms reach out to the H&A team routinely for help for their customers.

Ms. Holliday’s extensive healthcare background lends expertise to her operational knowledge of technical, clinical and support areas of today’s hospital environment. Prior to establishing Holliday & Associates in 1991, Rosemary served in hospital information system implementation positions, hospital productivity consulting roles, and hospital administrative fellowship positions. She also served in radiology management, supervisory, and technologist positions.

Managing Partner – Bud Carroll

Bud Carroll is Managing Partner directing technical operations and software development for Holliday & Associates.

In working with hospitals nationwide, Mr. Carroll has developed ChargeAssist® to ensure accuracy in the challenging area of Charge Management. Mr. Carroll oversees all development operations, and supports several leading software and consulting firms that utilize ChargeAssist® for their own customers software needs and their internal team’s consulting use.

Mr. Carroll has over three decades of healthcare information technology experience lends expertise to his hospital and medical clinic operations, information systems, software development, and company oversight. Prior to establishing Holliday & Associates in 1990, Mr. Carroll worked in the hospital setting in administrative, clerical, clinical support, and Information Technologies. Moving to the Commercial Information Technology field in 1985, Mr. Carroll worked for various Hospital Information System vendors in both managing of Clinical and Financial software implementations, software development, and software team management. Mr. Carroll became a managing partner in Holliday & Associates in 1998, focusing on development of the company’s first product offering, Chargemasters.com, and now currently the ChargeAssist® product suite.

Manager of Customer Relations – Rebecca Hunt 

H&A customer relations and marketing efforts are driven by Rebecca Hunt. Ms. Hunt’s responsibilities include all customer contact duties, ensuring training and in-servicing needs. Her H&A marketing efforts include canvassing US hospital Providers who are looking for Charge Management solutions, and organizing H&A annual conference and trade show efforts.

Rebecca can be reached at 800-831-3323, ext. 4.

H&A Technical Staff

Holliday & Associates utilizes our staff of multiple technical auditors for every Charge Master Review as well as for datafile maintenance in ChargeAssist®. We believe a team-based, redundant auditing methodology for CDM Reviews ensures a more thorough and objective audit process. H&A technical auditors are specialized and credentialed in the areas of Coding, Nursing, Pharmacy, Laboratory, Imaging, and Rehabilitative Medicine. Additionally, several of our team members have experience as Auditors, CDM Consultants, Educators, and Charge Management Leaders in health systems.

The H&A Software Development and Product Support personnel work closely with Mr. Carroll ensuring streamlined product development efforts, data integrity of all content, and Regulatory Documentation Library updates. Together, the Development and Support team members are constantly working to enhance our products and services to meet the continuing changing landscape of Charge Management.