News Center

Annual Update Processes: Build a Work Plan that Really Works

Annual Update Processes: Build a Work Plan that Really Works This is another article in our Annual Update Process series, designed to help with your health system’s Charge Master and other masterfile update plans for year-end. Proactive teams have already begun 2018 update planning. They have used our earlier articles for tips on planning, staffing, […]

Annual Update Processes: The Charge Master & Beyond – Part 1

Annual Update Processes: The Charge Master and Beyond – First Steps (Part 1) It’s ‘that time of year’ – Time to review coding, payment system, and annual regulatory update rules that will be effective January 1, 2018. Here’s part 1 of a two-part excerpt from our 2018 CDM Update Educational Program to help with your […]

CDM Management Strategies: Improving Charge Descriptions

CDM Management Strategies: Improving Charge Descriptions Part 1 – Charge Description Risks, Influences, & Improvement Strategies Does your hospital have a clear and definitive policy for charge descriptions? Hospitals and health systems are often challenged by how they should address billing descriptions. Updates are often low priority despite their importance. Let’s talk about the challenges […]

First Steps for 2018 Charge Master Update Success

First Steps for 2018 Charge Master Update Success Seasoned Charge Master owners realize the busy “Annual CDM Update” season is just around the corner. Everyone experienced in this effort will tell you that a staged, well-planned process ensures a successful January 1st conversion. Now is the time to establish your CDM update plan to prepare […]

Annual CDM Update Mistakes You Can Avoid

Fear of Failing: Annual CDM Update Mistakes You Can Avoid She’d been on the job just two short weeks. Hired at the most prestigious health system in the region, and already on the brink of a major Revenue Cycle catastrophe. Claims were clearly going to error for every patient account that had charges needing January […]

Feeling Targeted by Audits?

Feeling Targeted by Audits? Here’s one that can actually help… Many CDM Teams are unaware of the scope and implications of CERT audits. Mary Madsen, Senior Manager of Holliday & Associates has summarized the background and potential impact of the CERT program for our customers within this blog post. Read on to learn how CERT […]

Charge Management Assessment

Charge Management Assessment Periodic assessments help health systems evaluate their charge and CDM Management processes, and refine their organizations’ unique priorities. The assessment that follows can be performed prior to and periodically following process improvement work to quantify charge management success. Charge Management teams can apply common risk management concepts for assessing their organizational charge […]

10 Steps for Failsafe Charge Data Management

10 Steps for Failsafe Charge Data Management Busy Revenue Cycle Teams often overlook the basic steps of charge data management. This blog post includes ten proven steps that are pivotal to keeping charge data management a key operational priority. #1 Define Charge-Oriented Data Flow & Processes Charge data and Charge Master management processes are complex […]

5 Insider Tips for CDM Software Decisions

5 Insider Tips for CDM Software Decisions As compliance and revenue cycle teams become more sophisticated, they integrate CDM management products into their auditing, monitoring, collaboration, and problem solving. We interviewed seven CDM Coordinators for their recommendations on the software product selection process. This blog post includes common challenges as well as the best five ‘Insider Tips’ […]

HIS Implementation: Charge Data Mistakes & Safeguards

HIS Implementation: Charge Data Mistakes & Safeguard More and more hospitals are planning, in-process, or regrouping from Hospital Information System (HIS) conversions. Surprisingly, we are noting a growing trend of inaccurate Charge Master (CDM) data left in the wake. This article highlights frequently-encountered systems implementation mistakes that may be placing your charge data integrity at […]